The version and the date of this document are those the product records alongside your acceptance (FR-40). If these Terms change substantially, a new version is published and you are asked to accept it again.
The Provider is a limited liability company (LLC) of the United States, registered in the State of New Mexico, and these Terms are governed by the law of New Mexico (Section 20). During the closed beta, the Service is directed at European Union users: the General Data Protection Regulation (GDPR) continues to apply to the processing of your data (art. 3.2 GDPR), governed by the Privacy Policy; and the mandatory EU consumer protection rules continue to protect you if you contract as a consumer with habitual residence in the EU (art. 6 of Regulation (EU) 593/2008, «Rome I»).
1. Who provides the service
MakeItYours is a service provided by WE LAUNCH LLC, a limited liability company (LLC) incorporated under the laws of the State of New Mexico (United States of America), with registered address at 412 W 7th St, Clovis, NM 88101, EE. UU. and tax identification number (EIN) or registration number EIN 38-4335906 (hereinafter, «the Provider», «we»).
- Contact email address: support@makeityours.app.
- Email address for reports of voice misuse: support@makeityours.app.
- Website: makeityours.app.
The Provider’s full details appear in the Legal Notice and provider information.
2. What these Terms are and how you accept them
These Terms govern access to and use of MakeItYours (hereinafter, «the Service»). By ticking the acceptance box during registration, you agree to be bound by them and by the Privacy Policy, which forms an inseparable part of this contract.
Your acceptance is recorded together with the exact version of this document and the date and time on which you gave it. You may consult the version in force at any time on this page. If you do not accept these Terms, you may not use the Service.
3. Definitions
- Creative: the finished advertising video that you upload to the Service (MP4 or MOV, of a duration equal to or less than 3 minutes and a size equal to or less than 500 MB).
- Conversion: each run of the voice replacement process over a Creative, with one to three Variants.
- Variant: each output of a Conversion with a different voice. It is the unit on which consumption is accounted for.
- Voice bank: multilingual catalogue of voices curated by the Provider, available on all plans.
- Cloned voice: voice created from the Samples of a Holder, available only on the plans that include it.
- Holder of the voice (in the product, «whoever provides the voice»): the natural person whose voice is cloned and who records the Consent phrase. They may not be the same person as the account holder.
- Samples: the Holder’s audio files from which the Cloned voice is created.
- Consent phrase: the text that the Service generates dynamically on each attempt and that the Holder must read aloud, recording themselves live with their browser’s microphone.
- Ownership evidence: the set formed by that recording, the generated text, the timestamp, the version of the consent accepted and the declared name of the Holder.
- Included minutes: the monthly conversion quota of your plan.
- Extra minutes: consumption above the Included minutes.
- Free trial: a single Conversion of one Variant over a Creative of 60 seconds or less, with voices from the Bank, with an audio watermark and without needing to enter a card.
- Demo mode: conversion of a sample creative owned by the Provider within onboarding. It does not consume the Free trial or Included minutes.
4. Access to the Service during the beta
The Service is in a beta phase. Registration is open: anyone can create an account from the site itself, without a prior invitation; sign-up includes an anti-abuse check and verification of the email address. Named invitations remain valid and give access to the same Service. Consequences that you expressly accept on entering the beta:
- The Service may present errors, interruptions or changes of functionality without prior notice.
- There is no service level or processing time commitment. Conversions run in an asynchronous queue; the Service shows you the progress and notifies you by email when it finishes, but it does not guarantee deadlines.
- The Provider may modify, limit or withdraw beta functionalities, and may end the beta phase, giving notice with reasonable advance warning.
5. Account, accuracy and security
To use the Service you must create an account and verify your email address. Until you verify it you will not be able to upload Creatives or launch Conversions, including Demo mode. You undertake to provide accurate information and keep it up to date; to safeguard your credentials and not to transfer them to third parties (you are responsible for all activity carried out from your account); and to notify us without delay of any unauthorised use of your account.
Minimum age: 18 years. The Service is reserved for persons over 18 years of age and is not directed at minors, as it is a paid service which processes biometric data (the voice) in its cloning function. On registering, you declare that you are 18 or older. If we detect that an account belongs to a person under that age, we will suspend it and delete their data in accordance with the Privacy Policy. The account is individual and single-user.
6. What the Service does
MakeItYours takes a finished Creative and returns the same video with a different voice, preserving the rhythm, the intonation and the performance of the original voiceover and keeping the original music and effects. The image of the video is not modified. The Provider provides the Service using its own means and those of third parties; the identity of the technology providers used does not form part of the service and may change (the categories of recipients of your data and the international transfers are described in the Privacy Policy). The result of a Conversion is artificially generated or manipulated content, subject to Section 12.
7. Plans, prices and billing
7.1 Plans
- Entrada: $13.99/month (taxes included) — 20 minutes included — 1 cloned voice.
- Básico: $27.99/month (taxes included) — 65 minutes included — 1 cloned voice.
- Pro: $54.99/month (taxes included) — 140 minutes included — up to 3 cloned voices.
- Agency: $139/month (taxes included) — 400 minutes included — up to 10 cloned voices.
All the prices in this catalogue are expressed in United States dollars (USD) and are final prices with the applicable taxes included. What you see before confirming is exactly what you are charged.
7.2 Consumption accounting
Consumption is calculated by the duration of the converted audio of each Variant, to second-level precision. A Conversion of a 30-second Creative with three Variants consumes 90 seconds, that is 1.5 minutes. A failed Conversion consumes no minutes: if consumption had been anticipated, it is automatically restored without you having to ask.
7.3 Extra minutes
Once the cycle’s Included minutes are exhausted, the Service continues to work on extra minutes at $0.60 per minute started (taxes included): a fraction of a minute is billed as a full minute. Before confirming each Conversion you will see the breakdown of how many minutes go to your plan and how many to extra minutes: confirming the Conversion is your consent to that charge. Extra minutes are billed at the close of the cycle. The Free trial never generates extra minutes.
7.4 Payment
Charging takes place monthly through our payment provider. Sign-up, payment method, invoices and cancellation are self-service. If a charge goes unpaid, the payment provider’s automatic retries will apply and, once exhausted, the effect described in Section 7.6 will occur.
7.5 Promotional codes
If you have a valid promotional code, you can apply it at the time of payment. Each code states its own discount and duration, and it cannot be combined with other promotions unless expressly stated.
7.6 Plan changes, cancellation and end of the subscription
- Plan upgrade: immediate effect, with proration, and with the minute quota of the new plan from that moment. Minutes do not accumulate across plans.
- Plan downgrade and cancellation: effective at the end of the current cycle. If the new plan allows fewer Cloned voices than you have, you must choose which ones to keep; the rest will be deleted.
- End of the subscription (effective cancellation or definitive non-payment): your account is left with no plan. Your Cloned voices are deactivated, your Samples are kept and your voice is recovered automatically if you subscribe again. Your library remains accessible, but you will not be able to launch new Conversions.
7.7 Right of withdrawal (consumers only)
If you contract as a consumer —a natural person acting for purposes outside their trade, business, craft or profession— and you have your habitual residence in the European Union, you have 14 calendar days to withdraw from the contract without needing any justification and without penalty, in accordance with art. 9 of Directive 2011/83/EU and its transposition in your country of residence (in Spain, arts. 102 et seq. of the TRLGDCU). The period runs from the conclusion of the contract.
Loss of the right in digital services. MakeItYours is a digital service that is performed immediately. In accordance with art. 16.m) of Directive 2011/83/EU (in Spain, art. 103.m) of the TRLGDCU), you lose the right of withdrawal when: (1) you have given prior express consent for performance to begin during the withdrawal period; (2) you have acknowledged that, by doing so, you lose the right once the contract has been fully performed; and (3) we have sent you confirmation of that consent on a durable medium (email). When you contract, within the payment process, we ask you for that consent and that acknowledgement separately and affirmatively, and we send you the confirmation by email. If you do not give them, you cannot complete the contract; and until you contract, you retain the full 14-day period.
Effects of withdrawal on your content. If you validly withdraw, we will stop using the non-personal content you have provided or created with the Service —audio samples, creatives and results—, save in the cases the rules permit, and we will make it available to you free of charge, within a reasonable time and in a commonly used and machine-readable format (art. 13 of Directive 2011/83/EU; in Spain, art. 107 of the TRLGDCU).
7.8 Notice prior to renewal (consumers only)
Where the consumer protection rules of your country of residence so require for fixed-term contracts subject to renewal, we will inform you with reasonable advance notice —and, where the law sets a period, with the advance notice it sets (in Spain, fifteen days in accordance with art. 97.1.p) of the TRLGDCU, added by Law 10/2025)— of the expiry of the period for giving notice of non-renewal, stating the consequences of not cancelling.
7.9 Cancellation in the same way as sign-up
In accordance with arts. 62.3 and 62.4 TRLGDCU, you may terminate the contract in the same way in which you concluded it, without penalty and without onerous or disproportionate burdens. As you contract online, you cancel online and self-service, from your own account. Cancellation takes effect at the end of the current cycle, with the effects described in Section 7.6.
8. Acceptable use
You undertake to use the Service in accordance with the law and with these Terms. The following is expressly prohibited:
- Cloning a person’s voice without their explicit, informed and verifiable consent, or passing yourself off as another person.
- Uploading Creatives over which you do not hold the necessary rights, including the rights over the voice, the image and the music they contain.
- Using the Service to produce content that impersonates the identity of real persons with the intention of deceiving, defaming, harassing or defrauding.
- Using the Service to generate unlawful content, content that incites hatred or violence, that is sexually explicit or that involves minors.
- Removing, altering or concealing the AI-generated content marking that the Service embeds in each result (Section 12).
- Circumventing the technical or commercial limits of the Service, including plan limits, the Free trial or the cloning slots, by means of multiple accounts or any other means.
- Reverse-engineering the Service, extracting data in an automated manner or attempting to identify the underlying technology providers.
- Reselling, sublicensing or providing the Service to third parties as if it were your own, save for the legitimate use for clients described in Section 9.3.
9. Ownership of the voice
9.1 General rule
You may only clone a voice if you have the right to do so. That means that the voice is your own, or else that the Holder of the voice has authorised you explicitly, in an informed manner and demonstrably.
9.2 Verification required by the Service
Before creating a Cloned voice, the Service requires the Holder themselves to:
- Give explicit consent to the processing of their voice, which is recorded with a version and a timestamp.
- Record live, with the browser’s microphone and within the flow, a Consent phrase generated by the Service at that very moment. That phrase cannot be uploaded as a file, and its dynamic generation makes any earlier recording useless.
That recording, together with the generated text, the timestamp, the version of the consent and the declared name of the Holder, constitutes the Ownership evidence, whose retention regime is detailed in the Privacy Policy.
9.3 Third-party and client voices
If your plan allows you to clone more than one voice and you intend to use the voice of a client or of a collaborator, it is that person who must give the consent and record the Consent phrase within your session. You may not give the consent on their behalf, nor record the phrase for them, nor use an earlier recording of theirs. In doing so, you declare and warrant that you have informed the Holder of the content of the Privacy Policy and of the consent text, and that the Holder has understood and accepted both.
9.4 What the verification is not
The verification described is a flow and forensic evidence safeguard, not an automatic biometric identity check at the moment of creation. The Provider may review the Evidence afterwards and act in accordance with Section 11. Ultimate responsibility for the legitimacy of the voice you clone is yours, and no verification by the Service displaces it.
10. Indemnity
10.1 Representations and warranties of the User
You represent and warrant, in respect of every Creative you upload and every voice you clone or use: (a) that you hold all the rights, licences, consents and authorisations necessary over the Creative, including intellectual and industrial property rights, the rights over the image and the voice of the persons appearing in it, and the rights over the music and the sound effects; (b) that the Holder of every voice you clone has given their explicit, informed and free consent to the cloning and to the use of their voice for the purposes you intend, and that such consent has not been revoked; (c) that the use you will make of the results complies with the applicable legislation and with the policies of the platforms on which you publish them, including the AI-generated content disclosure obligations; and (d) that you will not use the Service for any of the conduct prohibited in Section 8.
10.2 Liability of the User for breach of their warranties
You are liable for the damages you cause to the Provider or to third parties as a consequence of the breach of the representations and warranties in Section 10.1, in accordance with the general rules of liability. The scope differs depending on whether you contract as a business or professional (Section 10.3) or as a consumer (Section 10.4).
10.3 Indemnity — professional users and businesses
If you contract in the course of your commercial, business or professional activity (non-consumer user), you undertake to hold the Provider harmless, as well as its directors, employees and collaborators, against any claim, demand, report, administrative or sanctioning proceeding, conviction, penalty, indemnity, cost and reasonable expense —including lawyers’ fees— arising from the breach of the warranties in Section 10.1; from the cloning or use of a voice without the valid consent of its Holder, or the impersonation of a person’s identity; from the infringement of third-party rights; from the breach of the AI-generated content disclosure obligations incumbent on you as deployer (Section 12); and from any use of the Service contrary to Section 8 or to the applicable legislation.
10.4 Consumer users
If you contract as a consumer, the broad indemnity obligation of Section 10.3 does not apply to you. Instead, you will be liable only for the damages you culpably cause to the Provider or to third parties through the breach of your obligations and warranties, in accordance with the general rules of civil liability and limited to foreseeable damages directly arising from that breach. You assume no automatic, unilateral or unlimited indemnity obligation, and you waive no right granted to you by the mandatory consumer protection rules.
10.5 Handling of the claim
The Provider will notify you without undue delay of any claim covered by this clause of which it becomes aware, and will give you the opportunity to take part in its defence. The Provider reserves the right to assume the conduct of its own defence, in which case you will cooperate reasonably. The Provider will not settle or submit to a claim that imposes obligations on you without your prior consent, which you may not withhold without reasonable cause.
10.6 Survival
This Section survives the termination of the contract and the deletion of your account.
11. Reports, kill-switch and suspension
11.1 Reporting channel
The Provider maintains a reporting channel accessible without an account, by means of a publicly visible web form and email address, so that any person —especially anyone who has been impersonated— can report a misuse of their voice.
11.2 Measures of the Provider
On receiving a substantiated report, or on detecting by any means a breach of Sections 8 or 9, the Provider may, immediately and without prior notice where urgency justifies it: delete the affected Cloned voice, both in the Service and in the systems of its technology providers; block the associated account; cancel that account’s pending Conversions; and keep the corresponding Ownership evidence for as long as the case remains open. Every action of this kind is recorded internally with its author, date and reason.
11.3 Financial effects
Where an account is blocked for a breach of Sections 8 or 9 attributable to the User, the fee for the current cycle is not refunded, since the block arises from the breach itself. However, if you contract as a consumer, this rule applies without prejudice to the mandatory rights granted to you by the applicable consumer rules; and if the block proves to be mistaken following your complaint, we reactivate your account and refund or compensate you for the part of the service you were unable to use because of the error.
11.4 User complaint
If you consider that a measure has been adopted in error, you may complain at support@makeityours.app. The Provider will review the case and will notify you of its reasoned decision.
12. AI-generated content: marking and disclosure
All results of the Service —including those of the Free trial and Demo mode— embed machine-readable synthetic content marking which travels embedded in the file and survives download. The Provider acts as the provider of the AI system for these purposes. When you publish a result of the Service, it is you who deploys the content: the disclosure obligation that the artificial intelligence rules impose on whoever disseminates artificially generated or manipulated content, and compliance with the policies of the platform on which you publish, fall on you. You will not remove or alter the marking that the Service embeds. The Provider informs you of these obligations and supplies you with the technical marking, but does not assume your disclosure obligation and does not verify the use you make of the results. The detail is in Marking and disclosure of AI-generated content.
13. Your content and the results
You retain ownership of your Creatives, of your Samples and of the results of your Conversions. You grant us a non-exclusive, worldwide, royalty-free licence, limited in time to the duration of the service and revocable, to host, store, reproduce, technically transform and transmit your content for the sole purpose of providing you with the Service and of complying with our legal obligations. This licence does not include the use of your content for promotional purposes, nor its transfer to third parties for their own purposes, nor the training of artificial intelligence models. Specifically: MakeItYours does not use your voice to train AI models, and we have configured our voice processing provider so that it does not use your data for training purposes either; our provider stores your voice model solely in order to provide the service to you and deletes it in accordance with our retention policy. Your Creatives and results are kept for as long as your account is active; the periods and exceptions —in particular that of the Ownership evidence— are detailed in the Privacy Policy. Free trial accounts that do not complete any Conversion are deleted after 30 days, with prior notice by email. The sample creative used in Demo mode is the property of the Provider and you acquire no right over it.
14. Availability, warranties and liability
The Provider will make reasonable efforts to keep the Service available, but does not guarantee uninterrupted availability or the absence of errors, especially during the beta phase. The Provider does not guarantee that the result of a Conversion will satisfy a particular artistic or commercial expectation, nor that it will be indistinguishable from a human voiceover. Nothing in this Section excludes or limits the legal warranties owed to consumer users under the TRLGDCU. To the maximum extent permitted by the applicable law, the Provider’s total liability towards the User on any ground arising from these Terms shall be limited to the amount actually paid by the User in the twelve months preceding the event giving rise to the claim. This limitation does not apply to damages caused by wilful misconduct or gross negligence, to personal injury, or to any liability which the law declares non-excludable, including the mandatory warranties and rights of consumer users. Neither party shall be liable for a breach due to causes beyond its reasonable control (force majeure).
15. Data protection
The processing of personal data is governed by the Privacy Policy, which forms part of these Terms. When you clone a third party’s voice, bear in mind that the Provider processes that person’s personal data —including special category data— and that you have the obligation to have informed them beforehand in accordance with Section 9.3.
16. Duration, termination and account deletion
The contract is of indefinite duration for as long as you keep your account active. Subscriptions renew monthly until you cancel them. You may cancel your subscription or delete your account at any time from the Service itself. Deleting the account erases your Creatives, results, Samples, Cloned voices —including in the systems of our providers— and your personal data, with a single exception: the Ownership evidence, which passes to a restricted and sealed retention regime for five years (1,830 days), counted from the moment the voice it covers is definitively deleted, as it is necessary for the establishment and defence of legal claims (art. 17.3.e GDPR). That evidence is unlinked from your account, is inaccessible from any user surface and is destroyed when the period expires. The Provider may terminate the contract and close your account, with reasonable prior notice save in cases of urgency, in the event of a serious breach of these Terms, and in particular of Sections 8 and 9.
17. Modification of the Terms and of the Service
The Provider may modify these Terms to adapt them to legal, technical or Service changes. Every modification generates a new version of this document with its own date. If the modification is substantial, it will be notified to you at least 30 days in advance and you will be asked to accept the new version; if you do not accept it, you may terminate the contract without penalty before it comes into force. Non-substantial modifications are published with their version and date. The Provider may modify prices by giving the stated advance notice; price changes never have retroactive effect over a cycle already billed.
18. Communications
The Provider’s communications will be addressed to you at the email address associated with your account. It is your responsibility to keep it operational and up to date.
19. Assignment, partial invalidity and entire agreement
You may not assign your contractual position without the Provider’s prior written consent. The Provider may assign it in the event of a corporate restructuring, notifying you. If any clause is declared void, the rest will remain in force and the void clause will be replaced by another valid one of equivalent effect. These Terms, together with the Privacy Policy and the other documents to which they refer, constitute the entire agreement between the parties.
20. Applicable law, claims and jurisdiction
These Terms are governed by the laws of the State of New Mexico (United States of America), excluding its conflict of laws rules. Consumer users resident in the European Union: the choice of New Mexico law does not deprive you of the protection afforded to you by the mandatory provisions of the law of your country of habitual residence (art. 6 of Regulation (EU) 593/2008, «Rome I»); you retain the mandatory consumer protection rights of your country and you may go to the courts and to the consumer alternative dispute resolution (ADR) bodies available to you. Professional users and businesses: the parties submit to the competent courts of the State of New Mexico (United States), waiving any other forum that might correspond to them.